When s*** hits the fan

Dealing with crises head on

Subscribe   /   View in browser   /   Invite a friend 8 June 2021 If there’s one thing that hits all small business owners at some point in the company lifecycle, it’s a crisis. How badly that crisis affects you is another matter. We dig into the ins and outs of crafting your own crisis management plan, and give you a ton of extra tips to take your business to the next level... Brought to you by HP Inc.       01 Crisis management 101 They’re inevitable, but crises are part and parcel of running a business, no matter what size you are. Here’s a step-by-step guide to help you prepare. Read more They’re inevitable, but crises are part and parcel of running a business, no matter what size you are. Here’s a step-by-step guide to help you prepare.       02 What you need to know about nailing production From prototyping and costing to sourcing and testing, creating a production process is one of the toughest parts of any new business. One founder gives three key tips to get you started. Read more From prototyping and costing to sourcing and testing, creating a production process is one of the toughest parts of any new business. One founder gives three key tips to get you started.       03 How to flex your ‘no’ muscles The ability to say ‘no’ is a superpower – particularly for small business owners making tons of decisions daily. We caught up with one business owner to find out how he goes about it. Read more The ability to say ‘no’ is a superpower – particularly for small business owners making tons of decisions daily. We caught up with one business owner to find out how he goes about it.       04 Creating a safe environment  One thing is not up for debate: the more diverse the opinions going around a business, the better. But making sure everyone feels safe in expressing themselves isn’t a given. Read more One thing is not up for debate: the more diverse the opinions going around a business, the better. But making sure everyone feels safe in expressing themselves isn’t a given.     BRAND PARTNER: HP Inc. Save time – and the planet – with these tools Print and scan from virtually anywhere with the easy-to-use HP Smart app. Through the smartphone app, you can auto-heal scans (removing those distracting marks from your paperwork), scan multiple items at once, and flattens book pages along with other advanced shortcuts. The HP+ printer is also smart for the planet. Every page you print goes towards investing in restoring and protecting healthy forests, and your used cartridges are recycled to help make new ones.   Learn more about HP+ Smart Printing...     05 Disconnecting from work Whether you call it switching off, winding down, logging off or just chilling the heck out, the ability to transition from work mode to leisure mode is an underappreciated skill. Read more Whether you call it switching off, winding down, logging off or just chilling the heck out, the ability to transition from work mode to leisure mode is an underappreciated skill.

Want more? Our flagship newsletter is packed full of business opportunities, tips and tricks to work smarter, and inspiration on how to live a life on your own terms. Subscribe to Courier Weekly We take one essential business concept and break it down into a digestible format – including key terms, perspectives and useful tools. Subscribe to Courier Workshop

The delicate art of hustling Meet the minds behind businesses that are hitting it out of the park Buy now     Drop us a line anytime at hello@couriermedia.com to tell us what you think. Update your preferences here. Unsubscribe here. Courier, Level 1, 88 Hanbury Street, London, E1 5JL, UK

Making money in unconventional ways

The 'Make it happen' issue – out now

View this email in your browser In this issue:   A special guide to hustling hard Big ideas, inspiration and opportunities The money in male beauty How to grow a vertical farm Inside the end-of-life economy Roller-skating in Hong Kong Money manifesting ...and more. Buy now Copyright © 2021 Courier, All rights reserved. You were subscribed to the newsletter from Courier Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.

‘There’s never a dull moment – ever’

Top lessons learned from growing a successful business 

Subscribe   /   View in browser   /   Invite a friend 01 June 2021 Five things from the world of Courier to take your business to the next level, from a guide to highly productive employee catch-ups and a helpful explainer on managing super-fast growth, to top lessons learned from small business owners in New York, Hong Kong and beyond. Brought to you by Zettle.       01 How to do productive one-on-ones Catching up with employees on a regular, structured basis might just be the single best use of your time when you’re running a business. Here’s how to do one-on-ones really well.  Read more Catching up with employees on a regular, structured basis might just be the single best use of your time when you’re running a business. Here’s how to do one-on-ones really well.        02 ‘There’s never a dull moment – ever.’ Edouard Massih, the chef and owner of New York’s new Lebanese hotspot, explains how and why he started his neighbourhood deli – and why he wants to build a food empire from it. Read more Edouard Massih, the chef and owner of New York’s new Lebanese hotspot, explains how and why he started his neighbourhood deli – and why he wants to build a food empire from it.       03 Your business suddenly takes off. Now what? It sounds like a nice problem to have, but hyper growth leads to a unique set of challenges. We’ve put together a realistic guide on how to deal with the growth of your company – from marketing to management. Read more It sounds like a nice problem to have, but hyper growth leads to a unique set of challenges. We’ve put together a realistic guide on how to deal with the growth of your company – from marketing to management.       04 Turning a community into a shop Madame Quad isn’t an ordinary skate store. It’s also a community hub for the women who make up the Hong Kong Roller Derby team. Here’s how they’ve built the shop and some key lessons they’ve learned. Read more Madame Quad isn’t an ordinary skate store. It’s also a community hub for the women who make up the Hong Kong Roller Derby team. Here’s how they’ve built the shop and some key lessons they’ve learned.     BRAND PARTNER: Zettle Ready for what’s next There’s no doubt about it – the past year has been tough for retailers. But there are countless stories of businesses making it work! Zettle and Courier have teamed up to tell the stories from the people behind some of London's best-loved neighbourhood retailers, from Pavilion cafe in Hackney to Esters in Stoke Newington, to learn how they rose to the challenges of the past year and why their clever thinking will last for the long-term. Read their stories here.       05 ‘Nothing beats a dose of fresh air.’ Babba Rivera is the founder of Ceremonia, a haircare brand rooted in Latinx heritage. She shares her top tips for taking care of yourself – from playing paddle tennis to favorite Spotify playlists. Read more Babba Rivera is the founder of Ceremonia, a haircare brand rooted in Latinx heritage. She shares her top tips for taking care of yourself – from playing paddle tennis to favorite Spotify playlists.

Want more? Our flagship newsletter is packed full of business opportunities, tips and tricks to work smarter, and inspiration on how to live a life on your own terms. Subscribe to Courier Weekly We take one essential business concept and break it down into a digestible format – including key terms, perspectives and useful tools. Subscribe to Courier Workshop

It's time to make it happen! And build up your hustle muscle Buy now     Drop us a line anytime at hello@couriermedia.com to tell us what you think. Update your preferences here. Unsubscribe here. Courier, Level 1, 88 Hanbury Street, London, E1 5JL, UK